Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something that looks out of date, or have a suggestion for a platform we should take a closer look at, this page explains how to reach the team at Sweeps Casinos and what happens after you do.
How to Reach Us
Email is the most direct way to get a response. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected]
The more context you include upfront, the faster we can help. A brief description of your question or the page it relates to means we can route your message to the right person straight away.
What You Can Write to Us About
There is no strict limit on what you can send our way. The most common reasons people contact us include:
- Questions about sweepstakes casinos — If something on the site is unclear, whether that is how the dual-currency model works, what Sweepstakes Coins can be redeemed for, or how state availability is determined, feel free to ask.
- Corrections and updates — We research every platform we cover, but details change. If you have spotted a welcome offer that has expired, a state restriction that has shifted, or any other inaccuracy, please let us know. We take accuracy seriously and act on credible corrections promptly.
- Platform suggestions — If there is a sweepstakes or social casino you think deserves coverage and we have not yet reviewed it, send us the name and any relevant detail. We cannot guarantee inclusion, but every suggestion is considered.
- Feedback on existing reviews — If your experience with a platform differed meaningfully from what we have published, we want to hear it. Reader insight helps us keep our editorial work grounded.
- Partnership and commercial enquiries — If you represent an operator or organisation and want to explore how we might work together, introduce yourself and outline what you have in mind. All commercial relationships are subject to our editorial standards, and commission arrangements do not influence rankings.
- Responsible play concerns — If you or someone you know is finding it difficult to manage time or spending on any gaming platform, mention this in your message and we will direct you to appropriate support resources.
What to Expect After You Send a Message
Every email is reviewed by a member of the team — not filtered by an automated system. You will receive a reply from a real person who has read what you wrote.
Our standard response window is two working days. During busier periods it may stretch slightly longer, but we will always follow up. If your query is time-sensitive, noting that in the subject line helps.
A Note on Our Editorial Approach
Sweeps Casinos is an independent comparison site covering the sweepstakes and social casino space in the US. Our reviews assess platforms on the criteria that matter to players — game variety, coin structures, welcome offers, redemption conditions, and state availability — based on research and verification, not sponsored claims.
Some of the platforms listed on this site have commercial relationships with us, meaning we may earn a commission if you visit them through our links. That arrangement does not determine where a platform appears in our rankings. Our ratings reflect our editorial assessment, and every recommendation we make carries at least one honest limitation.
If you have concerns about how we handle commercial relationships, or want to understand more about our review methodology, we are happy to explain in more detail — just get in touch.
Staying Up to Date
The sweepstakes casino landscape in the US changes frequently. State-level rules shift, new platforms launch, and existing ones update their terms. If you have found that something we published no longer reflects the current situation, a short email with the relevant detail is genuinely useful — it helps us keep information accurate for every reader who visits after you.
For a wider look at the platforms we have reviewed, the best place to start is our guide to trusted casino options, which covers what to look for and how the sweepstakes model compares to other formats.
We Read Everything
No message goes into a folder and stays there. Whether your note is a quick correction, a detailed question, or a suggestion we have not heard before, someone will read it and respond. We appreciate you taking the time to reach out, and we look forward to hearing from you.